Metacom Careers
Urgent Hiring: Service Management Analyst | Hybrid (Iloilo & QC)
Location: Iloilo & Quezon City (Diliman)
Work Setup: Hybrid (1x Onsite/Month)
Salary Range: 50K - 75K
Experience: IT Service Management, ITIL, ServiceNow/Jira
About the Role:
Metacom Solutions is urgently hiring for a Service Management Analyst who will play a key role in ensuring efficient IT service delivery while continuously improving service quality and user satisfaction.
You will monitor service performance, manage incidents, coordinate changes, and enhance IT services in collaboration with cross-functional teams.
Key Responsibilities:
Service Monitoring & Performance:
Incident & Problem Management:
Change & Service Improvement:
Stakeholder Communication & Reporting:
Compliance & Process Optimization:
Minimum Qualifications (Must-Haves):
APPLY NOW! Elevate your career in IT Service Management today!
Please refer to job description.
Boss
HR ManagerMetacom Careers
Ortigas Avenue, Mandaluyong, PH
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