Trainer

Global Strategic

$440-528[Monthly]
On-site - Mandaluyong1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment, Parking Space, Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Deliver engaging and effective training sessions for new hires, upskilling programs, and process refreshers within a BPO setting. 
  • Conduct training needs analyses to identify skill gaps and design tailored training solutions. 
  • Create, update, and maintain training materials, presentations, and guides specific to the BPO industry. 
  • Evaluate training effectiveness through assessments, feedback, and performance metrics. 
  • Collaborate with management to align training programs with organizational and client-specific objectives. 


Requirements

  • Bachelor’s degree required. 
  • Excellent oral and written communication skills. 
  • Minimum 1 year in a BPO environment with multinational clients; learning and development experience is a plus. 
  • Expertise in training delivery, presentation, demonstration, and training needs analysis. 
  • Familiarity with modern training tools and ability to assess and improve training effectiveness. 


Public SpeakingWritten CommunicationExcellent Communication SkillsCoaching
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Pamela Henessy Palma

RecruiterGlobal Strategic

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Working Location

Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines

Posted on 17 July 2025

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