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• Assist customers with inquiries and issues related to telecommunications services.
• Troubleshoot technical problems and provide effective solutions.
• Guide customers through the installation and setup of telecommunication devices.
• Maintain accurate records of customer interactions and resolutions.
• Collaborate with other team members to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Junior (0–2 years)
• Skills and Competencies: Basic computer skills and a willingness to learn
• Qualities and Traits: Strong communication skills and a customer-oriented mindset
• Responsibilities and Duties: Eagerness to support team and adapt to new processes
• Working Conditions: Office environment