The SharePoint Online Specialist will be responsible for managing, enhancing, and supporting SharePoint Online solutions to meet business needs. The ideal candidate will have deep expertise in SharePoint site design, security and permissions, content management, and custom development using PowerShell, Power Apps, and Power Automate. This role requires strong technical skills as well as the ability to work with stakeholders to develop user-friendly applications and solutions.

Key Responsibilities:

General Skills

· Cross-train and mentor other team members to promote knowledge sharing.

· Demonstrate a willingness to learn and master other content management platforms.

Time Management

· Efficiently handle multiple priorities and projects simultaneously.

· Proactively manage deadlines and ensure timely completion of deliverables.

Administration

· Serve as an expert in SharePoint Online platform management and support.

· Manage site security, permissions, and access control with precision.

· Troubleshoot and resolve tickets related to SharePoint Online issues.

· Understand and implement effective page design, layout, and the overall makeup of SharePoint sites.

· Create, maintain, and optimize SharePoint libraries and lists.

· Apply best practices for Retention and Sensitivity Labels to meet compliance and data protection requirements.

Customer Care & Design

· Collaborate with business units to assess their needs and deliver tailored SharePoint solutions.

· Design and develop SharePoint applications that address specific business challenges.

· Ensure solutions follow best practices and are user-friendly and intuitive.

· Communicate effectively with stakeholders, technical teams, and end users.

Technical Skill:

· PowerShell: Develop advanced, multi-line scripts to automate and enhance SharePoint Online processes.

· Power Apps: Design and implement user-friendly applications that solve business problems.

· Power Automate: Integrate workflows between Power Apps and SharePoint to streamline business processes.

· JavaScript/JSOM: Leverage JavaScript to customize SharePoint Online features and functionality.

· SharePoint Framework (SPFx): Develop, deploy, and maintain custom SharePoint components.

Power BI: Utilize Power BI to create reports and dashboards that enhance business insights.

· 3+ years of experience working with SharePoint Online administration, development, and support.

· Hands-on experience with PowerShell scripting and SharePoint Framework (SPFx) development.

· Proven expertise in Power Apps, Power Automate, and Power BI.

· Strong knowledge of JavaScript/JSOM and how it can be applied in SharePoint.

· Proficiency in designing user-friendly, business-driven SharePoint sites and applications.

· Familiarity with data retention policies, sensitivity labels, and data compliance.

· Excellent time management skills and the ability to prioritize multiple tasks effectively.

· Strong customer service orientation and ability to partner with business units to define and meet their needs.

Preferred Skills

· Microsoft Certifications: Having Microsoft certifications (e.g., MS-500, MS-600, PL-900, or PL-400) is a strong plus.

· eBadges & Course Completions:
Proof of completion for Microsoft SharePoint eCourses and badges is highly valued.

· Cross-Platform Knowledge:
Familiarity with other content management systems is a plus.

Soft Skills:

· Problem-Solving: Ability to analyze, troubleshoot, and resolve complex SharePoint issues.

· Communication: Excellent verbal and written communication skills to collaborate with technical teams and non-technical stakeholders.

· Adaptability: Willingness to learn new platforms and tools as business needs evolve.

· Attention to Detail: Focus on accuracy, thorough testing, and quality assurance of deliverables.