Service Associate- Guest Relations Officer
Shangri-La Group
Job Description
Description
Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.
We are hiring for a Service Associate - Guest Relatios Officer.
As a Service Associate - Guest Relations Officer we rely you to:
- Enhance guest relations and loyalty scores
- Provide support to ensure a smooth and efficient Guest Relations Operation
- Handle all guest requests in a timely, professional and efficient manner
- Provide all-rounded guest services such as checking in and out
- Contribute towards a memorable hotel experience for all guests
- Takes pride in being a hotelier
- Has strong interpersonal and communication skills
- Has a can-do attitude
- Communicates with fluency in English and local language
- Has no fear of challenges
Requirements
Please refer to job description.
Boss
HR ManagerShangri-La Group
Work Location
Ayala Avenue corner Makati Avenue, Makati, PH
Posted on 02 April 2025
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