We are seeking an experienced Sales Trainer to develop and deliver effective training programs for our telesales team. The ideal candidate will have a strong background in sales training, particularly in telesales, and will be responsible for enhancing the skills and performance of our sales representatives.

• Design and Implement Training Programs: Develop comprehensive training curricula tailored to telesales, including modules on communication skills, product knowledge, and sales techniques.
• Conduct Training Sessions: Facilitate engaging training sessions, workshops, and role-playing exercises to improve sales competencies.
• Evaluate Training Effectiveness: Assess the impact of training programs through performance metrics and feedback, making necessary adjustments to improve outcomes.
• Onboard New Sales Representatives: Provide orientation and initial training to new hires, ensuring they are equipped to meet sales targets.
• Collaborate with Management: Work closely with sales managers to identify training needs and align programs with business objectives.
• Maintain Training Materials: Keep all training documentation up to date, including manuals, and presentations.

• Education: Bachelor’s degree in business, Marketing, Education, or a related field.
• Experience: Minimum of 3 years of experience in sales training, with a focus on telesales.
• Skills:
• Strong understanding of sales processes and telesales techniques.
• Excellent communication and presentation skills.
• Ability to assess training needs and develop effective programs.
• Strong organizational and time-management abilities.
• Certifications: Relevant certifications in sales training or coaching are a plus.

 Key Performance Indicators (KPIs)

• Improvement in sales conversion rates post-training.
• Increased customer satisfaction scores.
• Reduction in average call handling time.
• Enhanced product knowledge among sales representatives.