The Sales Supervisor is responsible for providing leadership to various sales and sales support roles within the LN Canada Sales Team. This position will provide leadership of staff towards the achievement of maximum profitability and growth in line with company vision and values. This position will also execute plans and strategies to expand new business sales, drive prospecting opportunities, drive customer retention and achieve various sales goals for LexisNexis Canada.

Accountabilities:

• Assist the Sales Operations Manager in achieving sales goals and objectives, usually by implementing and revising sales strategies and by directing and motivating the sales team.
• As part of implementing sales campaigns: assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance.
• Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine handling of customer concerns and issues and providing sales representatives and support staff with the necessary tools and knowledge to address these problems.
• A number of miscellaneous activities are commonly included, as well. Cold calling and getting your hands dirty in sales rep work often accounts for a portion of your day.
• Responsible for the performance and development of all staff.
• Coordinate with the Sales Operations Manager to execute and implement sales strategies that ensures attainment of company sales goals and profitability.
• Prepare action plans by individuals, as well as by team for effective prospecting and negotiation of sales opportunities.
• Effectively communicate with the Sales Operations Manager to understand training and development needs and to provide insight for the improvement of the team's sales performance.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
• Ensure that all Reps meet or exceed all activity standards for prospecting, calls, appointments, trainings, demos, presentations, proposals and closes.
• Set examples for Sales Consultants in areas of personal character, commitment, organizational selling skills and work habit.
• Conduct regular coaching and counseling with Sales Consultants to build motivation and selling skills
• Lead regular operational reviews, addressing action items in collaboration with the manager and business unit partners.
• Other projects, tasks and duties as assigned

Qualifications:

• Must possess at least a Bachelor's/College Degree, any field
• Preferably with at least 2 years of leadership experience in B2B sales ( Inbound, Outbound, New Business, Retention, Consultative Selling ); or 2-3 years of leadership experience in other relevant sales function
• Must have strong sales experience (extensive knowledge in new sales and retention processes; knows how to coach and motivate team members)
• Strong people and stakeholder relationship management skills
• Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
• Strong organizational, prioritization and delegation skills
• Proven problem solving and analytical skills
• Amenable to working in Graveyard Shift

Please refer to job description.