1. Administrative Support:

• Handle sales paperwork, including quotes, contracts, and other forms.

• Organize and maintain customer databases and records.

• Prepare data entry tasks to aid in sales report and sales performance.

2. Customer Interaction:

• Communicate with customers regarding booking status, deliveries, and pick-up schedule availability.

• Respond to customer inquiries and resolve issues or concerns promptly.

• Coordinate with customers to ensure bookings are processed, corrent and delivered on time.

3. Sales Team Support:

• Assist the sales team with scheduling meetings, appointments, and follow-ups.

• Coordinate sales training and product information updates for the team.

• Help manage sales documentation, presentations, and proposals.

4. Booking Processing & Follow-Ups:

• Process customer bookings, track booking / delivery status, and coordination.

• Work with other departments (e.g., operations and finance) to ensure bookings are fulfilled.

• Ensure timely delivery of bookings and services.

5. Sales Reporting & Analysis:

• Generate reports on sales trends, forecasts, and performance metrics.

• Assist in developing sales strategies and tracking progress toward goals.

• Maintain accurate records of sales activities and customer interactions.

6. Coordination & Collaboration:

• Act as a liaison between the sales team and other departments such as operations, finance and management.

• Assist in managing relationships with internal and external clients.

• Strong organizational and time-management skills

• Excellent communication and interpersonal skills

• Proficiency in office software (Excel, Word, etc..)

• Problem-solving and attention to detail

• Ability to work under pressure and meet deadlines

• Bachelor’s degree in business, marketing, or related fields may be preferred.

• Previous experience in sales or customer service is required.