Process Improvement Specialist (BGC)

HGS Offshore Staffing Solutions (HGS OSS)

Negotiable
On-site - Taguig3-5 Yrs ExpBachelorFull-time
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Job Description

Description

Key Responsibilities:

  • Support the Supply Chain Technology Manager and Team Leader in process design, systems integration, and master data management for continuous improvement.
  • Map and document current ("as-is") and future ("to-be") processes; create capability/feature maps and actionable requirements.
  • Assist in the configuration and integration of supply chain systems, including Salesforce/Salescloud.
  • Ensure effective master data for seamless operations.
  • Collaborate with cross-functional teams (B2B/Sales, logistics, service delivery, category management, finance, engineering) to optimize system functionality.
  • Explore AI solutions and transition support tasks to operations.
  • Provide ongoing support for process integration and improvements.
  • Drive technical efficiency across Temple & Webster’s supply chain.

Candidate Requirements:

  • Six Sigma Green Belt+ with hands-on experience in logistics/supply chain methodologies (e.g., Pareto, 5 Whys).
  • Skilled in BPM, process mapping, logistics/material flow analysis, and Six Sigma tools.
  • Comfortable with emerging tools like ChatGPT to improve processes.
  • Strong collaborator and communicator across business units.
  • Proficient in data classification, logistics KPIs, and business metrics.
  • Experienced in SQL (querying, relational databases) and advanced Excel (formulas, pivot tables).
  • Holds a relevant IT or related degree.
  • Background in logistics, e-commerce, OMS, shipping, and system integrations.

Requirements

Please refer to job description.

CommunicationProblem SolvingAdaptabilityTime ManagementTeamworkAttention To DetailCritical ThinkingOrganizationCreativityCustomer Service
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Boss

HR ManagerHGS Offshore Staffing Solutions (HGS OSS)

Work Location

27th Floor, Twenty-Four Seven McKinley, 24th St. corner 7th Avenue, Bonifacio Global City, Taguig, Metro Manila, PH

Posted on 24 April 2025

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