IT Service Desk - Onsite | TSR Applicants Can Apply!
The Hird Corp.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Others
Company Social Events
Perks Benefits
Sleeping Quarters
Professional Development
Employee Assistance Program
Time Off & Leave
Parental Leave, Sick Leave, Vacation Leave
Description
- IT Service Desk Representative
- Location: Quezon City
- Shift: Dayshift/Nightshift (based on qualifications and experience)
- We are looking for an IT Service Desk Representative to provide frontline technical support, troubleshoot system and software issues, and assist customers while ensuring high-quality service.
Requirements
- At least six months of IT Service Desk/Help Desk experience (TSRs with six months of experience may apply!)
- Experience in an IT Call Center or technical support environment
- Strong technical troubleshooting and problem-solving skills
- Background in knowledge management (creating and maintaining knowledge content)
- Excellent written communication and ability to work in a team setting
Janica Louise Ibon
RecruiterThe Hird Corp.
Working Location
16, North Towers SM North EDSA. M24M+G8V, Rd 3, Quezon City, Metro Manila, Philippines
Posted on 26 March 2025
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