Liaison Collector
Legend of Ice Recruitment & Services Incorporated
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Works with coworkers to set debt collection strategies.
- Leads the debt collection process for assigned customers.
- Contacts customers by phone, email, and mail to recover a debt.
- Keeps detailed notes and records of all communications and actions.
- Answers questions customers have about billing statements.
- Negotiates partial repayments and payment plans when possible.
- Keeps track of payment due dates and sends reminders.
- Updates the account status when the debt has been paid.
- Investigates billing errors and disputes and follows up with customers.
- Sends necessary paperwork to customers and credit bureaus promptly.
- Maintains confidentiality and the utmost discretion.
- Collaborates with lawyers if legal action is required.
- Uses debt collection software, skip tracing software, and public records databases.
- Complies with all federal, state, and local laws and regulations as well as company policies.
- With valid driver's license
- 25-40 years old
- At least 1 year experience as Field Collector
- Trustworthy
- Willing to be deployed at Cubao, Quezon City
Charles Avila
HR OfficerLegend of Ice Recruitment & Services Incorporated
Active within three days
Working Location
Future Point Plaza III, Future Point Plaza III, Panay Ave, Diliman, Quezon City, 1103 Metro Manila, Philippines
Posted on 30 May 2025
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Legend of Ice Recruitment & Services Incorporated
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
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