Position: Front Office Staff

Location: Filivest City, Alabang

Employment Type: Full-Time

Work Setup: On-site

Industry: Hospitality / Hotel Services

Company: Fastrack Multi-Purpose Cooperative

We are looking for friendly and customer-oriented Front Office Staff to join our hotel partner. The ideal candidate will serve as the first point of contact for guests and ensure a positive guest experience from check-in to check-out.

• Greet guests warmly and professionally upon arrival
• Handle check-in and check-out processes efficiently
• Answer inquiries and provide information about the hotel and nearby attractions
• Manage reservations, cancellations, and room assignments using booking systems
• Coordinate with housekeeping and maintenance teams for guest requests
• Handle billing, payments, and issuance of receipts
• Resolve guest complaints and escalate issues when necessary
• Maintain cleanliness and organization at the front desk area

• Graduate of any 4-year course, preferably in Hospitality or related field
• With at least 6 months of experience in a hotel or customer service role (fresh graduates are welcome)
• Excellent communication and interpersonal skills
• Proficient in MS Office and hotel booking systems (an advantage)
• Presentable, courteous, and able to work under pressure
• Willing to work on shifting schedule, weekends, and holidays

Compensation and Benefits:

• Competitive monthly salary
• Government-mandated benefits
• Uniform and necessary tools provided
• Free 1 meals during shift

How to Apply:

Interested applicants may apply through Bossjob or send their updated resume via email. Qualified candidates will be contacted for further screening.