Concierge

Helpro Multipurpose Cooperative

＄266-355[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

Description

  • Greet and register guests upon arrival.
  • Manage check-in and check-out processes efficiently.
  • Handle guest inquiries and resolve complaints promptly.
  • Provide information about hotel services and local attractions.
  • Maintain accurate records of reservations and payments.
  • Collaborate with housekeeping and maintenance teams for optimal guest experiences.
  • Ensure a welcoming and professional atmosphere at the front desk.

Requirements

  • Educational Qualifications: Bachelor’s degree in Hospitality Management or relevant field.
  • Experience Level: Less than 1 year of experience in a hotel or customer service role.
  • Skills and Competencies: Proficient in English, strong customer service skills, adept in CRM, excellent communication, and interpersonal skills.
  • Responsibilities and Duties: Greet and assist guests, manage reservations, handle inquiries, and resolve complaints.
  • Working Conditions: Fast-paced hotel environment, may require evening, weekend, or holiday shifts.
  • Qualities and Traits: Friendly demeanor, problem-solving abilities, attention to detail, and a passion for hospitality.
English LanguageCustomer ServiceCustomer Relationship ManagementCommunication SkillsInterpersonal Skills
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Melrose Sucgang

Recruitment HeadHelpro Multipurpose Cooperative

Reply 0 Times Today

Working Location

Three World Square. 34th St, Taguig, Metro Manila, Philippines

Posted on 22 May 2025

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Helpro Multipurpose Cooperative

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501-1000 Employees

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