• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers in navigating products and services, addressing inquiries, and resolving issues.
• Maintain detailed and accurate records of customer interactions and feedback.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge to effectively assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle queries and resolve complaints efficiently.
• Qualities and Traits: Patience, empathy, and a positive attitude towards customer service.
• Working Conditions: Office environment with occasional remote work opportunities available.