Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide excellent customer support via phone, email, and chat.
- Resolve inquiries and complaints efficiently and effectively.
- Maintain a positive, empathetic attitude towards customers.
- Document interactions and feedback in the company database.
- Collaborate with team members to improve service processes.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficiency in English language, strong understanding of the sales pipeline, excellent problem-solving abilities.
- Working Conditions: Office environment, standard working hours, potential for remote work.
- Qualities and Traits: Strong communication skills, patience, empathy, and a proactive attitude.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines
Posted on 08 September 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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