Description

• Respond to customer inquiries via phone, email, and chat in a professional manner
• Provide accurate information about products and services to customers
• Assist customers with order processing and issue resolution
• Maintain customer records and update account information as needed
• Collaborate with team members to improve service delivery

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong communication skills, both verbal and written
• Qualities and Traits: Patience and empathy in customer interactions
• Responsibilities and Duties: Ability to multitask in a remote environment
• Working Conditions: Comfortable working from home with a reliable internet connection