• Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
• Assist customers with product selection and provide information regarding services.
• Maintain a positive and professional attitude while interacting with customers.
• Document all customer interactions and feedback accurately in the system.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related fields.
• Skills and Competencies: Proficient in English language; strong problem-solving abilities; excellent organizational and interpersonal skills.
• Qualities and Traits: Team player with a strong work ethic and great people skills.
• Responsibilities and Duties: Ability to work in a call center environment and manage multiple tasks efficiently.
• Working Conditions: Willingness to work flexible hours, including evenings and weekends as necessary.

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• Job Offer