Description

• Assist customers by answering inquiries and resolving issues in a timely manner.
• Provide product and service information to customers.
• Handle customer complaints with empathy and professionalism.
• Maintain customer records and update account information as needed.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree/ Senior High School Graduate
• Experience Level: 1 year International INSURANCE voice BPO
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Strong problem-solving abilities
• Skills and Competencies: Ability to handle multiple tasks efficiently
• Qualities and Traits: Empathetic and patient demeanor when dealing with customers
• Qualities and Traits: Strong attention to detail and organizational skills