We are looking for Travel Consultants who are passionate about delivering exceptional customer service and helping clients with their business travel needs. This is an exciting opportunity to join a dynamic, fast-growing team where you can sharpen your travel expertise, work with global clients, and grow your career.

What you’ll do:

•  Suggest and recommend the best travel options based on client needs.
•  Communicate directly with clients through email, chat, and phone.
•  Support B2B customers with their business travel bookings.
•  Liaise with suppliers and partners to resolve booking concerns.
•  Deliver excellent customer service, exceeding client expectations.
•  Proactively identify and solve issues, using both established policies and creative thinking.
•  Stay updated with new products, features, and innovations in travel.

What we’re looking for:

•  At least 1 year of GDS experience (Amadeus, Sabre, Galileo, and/or Worldspan).
•  Customer service background in travel, hospitality, airlines, or related fields.
•  Excellent communication skills in business English (spoken and written).
•  Amenable to work onsite in Lahug, Cebu.
•  Tech-savvy and comfortable using cloud-based tools and systems.
•  A proven track record of delivering exceptional service in client-facing roles.
•  College degree preferred, but not required.

Traits that will make you successful:

•  Strong problem-solving and critical-thinking skills.
•  Highly empathetic, customer-focused, and solution-oriented.
•  Independent, reliable, and able to take ownership.
•  Detail-oriented, organized, and good at prioritization.
•  Adaptable to change and eager to learn.
•  Open to feedback and continuous growth.

Why Join Us?

•  Be part of a fast-growing, innovative travel team.
•  Opportunities to learn, grow, and advance your career.
•  Work with global clients and gain valuable industry experience.