Customer Service Representative
Crescendo Staffing and Business Consulting Inc.
Job Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and troubleshooting support.
- Resolve customer complaints on time.
- Document interactions and maintain customer records.
- Collaborate with team members to improve service delivery.
- Stay updated on company policies and promotions.
- Educational Qualifications: High/Senior High School diploma mandatory.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving abilities, and basic computer skills.
- Responsibilities and Duties: Assisting customers, resolving inquiries, and providing information about products and services.
- Working Conditions: Office environment, may involve shift work and occasional overtime.
- Qualities and Traits: Empathetic, patient, adaptable, and a team player.
Maylene Diwa
HR ManagerCrescendo Staffing and Business Consulting Inc.
Working Location
B. Benedicto St. B. Benedicto St, Cebu City, 6000 Cebu, Philippines
Posted on 11 August 2025
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