• Assist customers with inquiries regarding products and services
• Provide prompt and accurate responses to customer questions
• Resolve customer complaints in a professional manner
• Document customer interactions for future reference
• Work collaboratively with team members to enhance customer satisfaction

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: 0–2 years
• Skills and Competencies: Excellent verbal and written communication skills
• Responsibilities and Duties: Ability to handle multiple customer inquiries simultaneously
• Qualities and Traits: Strong problem-solving skills and a customer-centered attitude