Customer Service Representative
Dynamic Talent Solutions
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Assist customers with inquiries and resolve issues promptly.
- Provide product information and support via phone, email, and chat.
- Maintain a high level of customer satisfaction.
- Document interactions in the customer management system.
- Collaborate with team members to improve service quality.
- Handle complaints with empathy and professionalism.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of experience in customer service preferred.
- Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
- Working Conditions: Fast-paced office environment with potential for remote work.
- Qualities and Traits: Empathetic, patient, and detail-oriented individuals are encouraged to apply.
Sharmaine Gregorio
Delivery LeadDynamic Talent Solutions
Reply Today 9 Times
Working Location
Wilcon Depot (IT HUB). 2251 Chino Roces Ave, Makati, 1233 Metro Manila, Philippines
Posted on 18 June 2025
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