Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Annual Company Trip, Sleeping Quarters
Time Off & Leave
Birthday Leave, Maternity & Paternity Leave, Vacation Leave, Volunteer Time Off
Work-Life Balance
Flexible Hours
Description
- Respond to customer inquiries in a professional manner.
- Assist customers with product and service information.
- Address customer inquiries, resolve issues effectively, and ensure customer satisfaction.
- Resolve complaints and issues efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance customer experience.
- Provide feedback to improve processes and services.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduates or current students are welcome to apply.
- Skills and Competencies: Must be a team player, possess strong work ethic, exceptional people skills, and fluency in English.
- Working Conditions: Office environment, may require shifts including evenings and weekends.
- Qualities and Traits: Positive attitude, adaptability, strong interpersonal skills, and being detail-oriented.
Brenny Lamban
HR ManagerMetacom Business Process Outsourcing
High response rate
Working Location
1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines
Posted on 29 May 2025
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