Customer Service Agent

MD-TORCH Solutions

Urgent
＄271-361[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
Share

Job Description

Description

  • Assist customers with inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve complaints and issues promptly and professionally.
  • Document interactions in the customer relationship management system.
  • Collaborate with team members to enhance the customer experience.
  • Maintain up-to-date knowledge of company policies and procedures.

Requirements

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and a customer-focused attitude are essential.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment with flexible hours; remote work options may be available.
  • Qualities and Traits: Patience, empathy, and adaptability are key traits for success in this role.
customer service
Preview

Anna Fuentes

Marketing AssociateMD-TORCH Solutions

More than ten replies today

Working Location

503, Cebu City. Cebu City, 6000 Cebu, Philippines

Posted on 04 February 2025

Explore similar jobs

View more similar jobs

MD-TORCH Solutions

No financing required

<50 Employees

Human Resources & Recruitment

img
TORCH Solutions

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.