• Handle incoming customer inquiries related to healthcare services and insurance plans.
• Process claims and assist in generating insurance documentation.
• Provide support and information regarding benefit plans to customers.
• Collaborate with team members to ensure efficient account management.
• Conduct verifications and maintain organized records of customer interactions.

Job Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: 1–3 years in customer service or healthcare setting
• Skills and Competencies: Excellent organizational and people skills
• Skills and Competencies: Proficient in processing claims and handling quotations
• Qualities and Traits: Strong team player with a customer-centric approach
• Responsibilities and Duties: Capable of providing marketing support related to healthcare services