Customer Care Ambassador (Virtual Process)

Metacom Business Process Outsourcing Solution Inc.

$275-463[Monthly]
On-site - Cebu<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound/outbound calls, emails, and chat support.


Responsibilities:


- Provide exceptional customer service through phone, email, and chat channels

- Handle inquiries, resolve issues, and ensure customer satisfaction

- Upsell products or services to customers where applicable

- Meet performance metrics including upselling targets and customer satisfaction

- Maintain accurate documentation of customer interactions


Qualifications:


- At least a high school graduate

- Minimum 6 months BPO experience with BPO Basic Upselling / Sales Experience 

- Excellent communication skills

- Must be willing to work onsite at Cebu IT Park

- Applicants must not be job hoppers (frequent short stints in jobs)


Why Join Us?


- Competitive salary and performance-based incentives

- Fast hiring process

- Opportunity to work in a dynamic, growth-oriented environment


How to Apply:


Ready to take the next step in your career? Submit your updated resume and get scheduled for an interview right away! Limited slots available for November batches (November 3 and 24).

English LanguageCustomer ServiceProblem SolvingInterpersonal SkillsOrganizational SkillsStrong Work EthicSales
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Jovie Roces

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 1 Time Today

Working Location

KMC | Skyrise 4A & 4B Proworking Space, Cebu IT Park. 4 W Geonzon St, Cebu City, 6000 Cebu, Philippines

Posted on 16 October 2025

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