• Develop and maintain change management processes and policies.
• Coordinate Change Advisory Board (CAB) meetings for change assessment.
• Evaluate change requests for impact, risk, and resources.
• Communicate upcoming changes to stakeholders and gather feedback.
• Oversee change implementation and monitor effectiveness.
• Identify risks and develop mitigation strategies.
• Generate reports on change management metrics and activities.
• Foster continuous improvement in change management practices.
  
  

• Bachelor"s degree in information technology, Computer Science or related field.
• 5+ years of experience in IT change management or a related field.
• Strong understanding of ITIL framework and change management processes.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical abilities with attention to detail and problem-solving skills.
• Familiarity with change management tools and software (e.g., ServiceNow, Jira) is a plus.
• Relevant professional certifications (e.g., ITIL Change Management Certification, Certified Change Management Professional) are preferred
  
  

Please refer to job description.