Call Center Representative
XLNC Manpower Services
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently.
- Document interactions and maintain customer records.
- Achieve performance metrics, including call handling and customer satisfaction.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Working Conditions: Fast-paced environment, flexible hours, potential for remote work.
- Qualities and Traits: Patient, empathetic, reliable, and able to work as part of a team.
James Barameda
HR OfficerXLNC Manpower Services
Reply 0 Times Today
Working Location
4rt floor room 411, 1754 Rizal Ave
Posted on 27 June 2025
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