• Handle inbound and outbound customer calls professionally and efficiently.
• Provide accurate information and troubleshoot issues for customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance overall service quality.
• Utilize technical tools and software to assist customers and manage inquiries.

Requirements

• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: Entry-level (0–2 years of experience).
• Skills and Competencies: Strong communication skills in English and customer service.
• Skills and Competencies: Proficient in organizational and problem-solving skills.
• Qualities and Traits: Positive attitude and ability to work well in a team environment.
• Skills and Competencies: Adaptable to fast-paced environments with technical proficiency.