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Community Manager
MerlinStarter
$1.4-2.8K[Monthly]
Remote1-3 Yrs ExpEdu not requiredFull-time
Remote Details
Open Country:Worldwide
Language Requirements:English
Job Description
Customer Service
Description
- Analyze target user demographics and develop and implement user growth strategies, including but not limited to social media marketing, content marketing, and building partner relationships.
- Regularly assess the effectiveness of user growth campaigns, adjust strategies based on data feedback, and continuously optimize user acquisition pathways.
- Design and launch ambassador recruitment initiatives to attract influential individuals or groups to serve as brand ambassadors.
- Develop ambassador training programs to ensure ambassadors comprehend brand philosophy, product features, and promotional strategies, thereby enhancing their professionalism and enthusiasm.
- Manage ambassador communities, regularly organize online and offline events to strengthen ambassador interaction and cooperation, and motivate ambassadors to contribute high-quality content continuously.
- Monitor ambassador performance, provide feedback, optimize incentive mechanisms, and ensure the effective execution and ongoing growth of the ambassador program.
- Collaborate closely with product, technology, customer service, and other departments to ensure market expansion activities are aligned with the company’s overall strategy.
Requirements
- At least 2 years of relevant work experience, preferably with candidates who have experience in Web3, blockchain, or financial technology market expansion.
- Excellent communication and interpersonal skills, able to effectively manage internal and external relationships.
- Proactive with a strong spirit of teamwork and the ability to work independently.
- Fluent in English, capable of effectively communicating with an international team.
Simon Jia
HR ManagerMerlinStarter
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