Workforce Management/Real Time Analyst

JobsAvenuePH

＄531-708[月薪]
现场办公 - 奎松市<1 年經驗專科全職
分享

職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    績效獎金, 員工表彰計畫

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    殘疾保險, 健康保險, 人壽保險, 健康維護組織

  • 額外福利

    員工折扣, 睡眠區

  • 職業發展

    導師計畫

  • 休假和請假

    喪假, 產假和陪產假, 育兒假, 單親假, 休假

顯示更多

簡介

  • About the Role:
  • We are seeking a detail-oriented Workforce Analyst to join our team. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within our BPO operations.
  • Key Responsibilities:
  • Collect and analyze workforce data, including employee turnover, recruitment, and training metrics.
  • Forecast staffing requirements to meet service level agreements and operational goals.
  • Develop and maintain employee schedules to ensure optimal coverage.
  • Monitor real-time performance metrics and adjust staffing plans as necessary.
  • Collaborate with management to identify process improvements and implement workforce strategies.
  • Prepare regular reports on workforce metrics and present findings to stakeholders.

職位要求

  • Proven experience as a Workforce Analyst or in a similar role within the BPO industry.
  • Strong analytical skills with proficiency in data analysis tools and software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
報告文件BPO Workforce AnalystBPO RTA
Preview

John Christopher Briagas

OwnerJobsAvenuePH

今天回覆超過十次

工作地址

Cyberpark Tower 2. General Araneta, Cubao, Quezon City, 1109 Metro Manila, Philippines

發布於 03 March 2025

猜你想看

查看更多

JobsAvenuePH

少於50人

人力資源

查看熱招工作

舉報

Bossjob安全提醒

若該職位需要您出國工作，請提高警惕，並小心詐騙。

如果您在求職過程中遇到雇主有以下行為， 請立即檢舉

  • 扣留您的身分證件，
  • 要求您提供擔保或收取財產，
  • 迫使您投資或籌集資金，
  • 收取非法利益，
  • 或其他違法情形。