Description

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and issues efficiently and effectively.
• Assist in back office support tasks to ensure smooth operations.
• Collaborate with team members to enhance service quality.
• Maintain organized records of customer interactions and feedback.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language, strong customer service skills, excellent problem-solving abilities
• Responsibilities and Duties: Ability to support back office operations and manage call center activities
• Qualities and Traits: Strong organizational skills and a customer-oriented mindset