Call Center Agent

Elevatione Time Stops Ph Inc

＄355-444[月薪]
现场办公 - 馬卡蒂<1 年經驗高中全職
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職位描述

簡介

  • Handle inbound and outbound customer calls, addressing inquiries, complaints, or requests.
  • Provide accurate information about products, services, or policies.
  • Resolve customer issues efficiently and escalate complex cases to supervisors.
  • Document call details and customer interactions in the system.
  • Maintain a high level of professionalism and customer service.
  • Follow company scripts, guidelines, and protocols during calls.
  • Meet performance targets such as call handling time, customer satisfaction, and issue resolution.
  • Offer product recommendations or upsell services when appropriate.

職位要求

  • At least a high school graduate.
  • With experience in customer service specifically bookings and/or appointments.
  • With experience in handling outbound and/or inbound calls.
  • Skilled in upselling.
  • Proficient in CRM software and appointment scheduling system.


客戶服務日程安排團隊合作者強烈的職業道德呼叫中心後台支援英語語言銷售電腦知識
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Elevatione Time Stops PH Inc.

HR OfficerElevatione Time Stops Ph Inc

2 分鐘前回覆

工作地址

Centuria Medical Makati. Brgy, Century City Kalayaan Ave, cor Salamanca, Makati City, Metro Manila, Philippines

發布於 21 June 2025

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Elevatione Time Stops Ph Inc

51-100 人

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