• Develop and maintain strong relationships with clients to enhance customer satisfaction.
• Assist clients with inquiries and resolve issues in a timely manner.
• Collaborate with cross-functional teams to address client needs and ensure seamless service delivery.
• Monitor client accounts and provide regular updates on progress and performance.
• Maintain accurate records of client interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field
• Experience Level: 0–2 years of experience in account management or customer service
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Team player with a collaborative mindset
• Skills and Competencies: Outstanding organizational skills
• Qualities and Traits: Strong people skills with the ability to build rapport