Call Center Agent

E-Solutions IT Services

$449-539[Mensual]
No - Cidade do Quezon<1 ano de experiênciaDiplomaTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Feriados Pagos, Saúde, SSS/GSIS

Descrição:


  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide information about products, services, and company policies.
  • Resolve customer complaints or issues in a timely and professional manner.
  • Process customer orders, returns, and exchanges.
  • Document customer interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Assist with other customer service-related duties as assigned.

Requisito

  • Diploma or equivalent.
  • 6 months to 1 year of experience in Financial Services or a related customer service field.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to manage and prioritize multiple tasks in a fast-paced environment.
  • Friendly and approachable demeanor with a customer-first attitude.


Atendimento ao clienteResolução de ProblemasÉtica de Trabalho ForteIdioma InglêsHabilidades Interpessoais
Preview

Mary Joy Glocel Geulin

HR OfficerE-Solutions IT Services

Ativo dentro de três dias

Local de trabalho

WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines

Postado em 20 May 2025

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