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The Patient Correspondence Associate is an overall interdepartmental liaison to a tertiary hospital based in Thailand. This role will provide pre-arrangement services, appointments, and general hospital services to individual patients and relatives. This role will also cater to foreign clients seeking medical treatment overseas.

Duties And Responsibilities

• Arrange appointments and general hospital services. This includes liaising with doctors, nurses, and related departments necessary for the client's treatment.
• Provide accurate information regarding hospital services via email
• Service delivery to include initial medical history taking and coordination of refer-in services to different departments
• Expected to participate in process improvement, problem analysis, and solution implementation.
• Participate in employee engagement activities
  
  

Qualifications

• Bachelor's degree in Nursing or Allied-health profession (Midwife, PT, Pharmacy, Psychology, etc.)
• At least 6 months of clinical experience
• Excellent English communication skills
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Adept in working with dual screens and with general computer literacy
• Amenable to working in shifting schedule
• Amenable to reporting onsite (Makati) during training and transition period
• Preferably residing within Metro Manila or willing to travel to Makati
  
  

The Salary Package starts at 20k depending on the candidate's qualifications and relevant work experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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