At Trust Disability Solutions, we help Canadians with disabilities apply for the Disability Tax Credit (DTC). Our mission is to provide exceptional service and support to ensure clients successfully navigate the application process.

We’re looking for a Client Service Specialist to join our team. In this role, you will be the main point of contact for clients, managing their accounts, gathering necessary information, and ensuring smooth communication throughout the DTC application process. You’ll work directly with clients via phone and email, helping them with every step of their application.

• Build and maintain strong relationships with clients.
• Communicate with clients daily to gather information and provide updates on their application status.
• Assess client eligibility for the Disability Tax Credit based on medical information.
• Draft and send emails to clients and healthcare professionals.
• Follow up with clients and medical practitioners to collect required documentation.
• Use a CRM system to manage client interactions and track progress.

Why choose Trust Disability Solutions?

• Competitive salary and benefits.
• Work from home flexibility.
• Comprehensive training and support.

• Engage potential customers to promote credit card products.
• Provide detailed information on features, benefits, and fees.
• Assist customers in completing applications and resolving inquiries.
• Meet or exceed monthly sales targets.
• Maintain up-to-date knowledge of market trends and credit card offerings.
• Build and maintain strong customer relationships.

• Flexibly use various resources to develop new customers and screen effective customers
• Understand the environment of each business trip location, expand the market customer base, and formulate work plans
• Collect industry market information from various regions, and fully develop channels for the company's development
• Maintain customer relationships, and cooperate with superiors to carry out the next step of work progress

We are seeking a dedicated and professional Remote Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to enhance their experience with our real estate services.

- Respond promptly and professionally to customer inquiries via phone, email, and chat.

- Assist clients with property listings, scheduling viewings, and providing information about the buying, selling, and renting processes.

- Maintain a thorough understanding of our real estate services, properties, and market trends to effectively address client questions and concerns.

- Resolve customer issues and complaints with empathy and efficiency, ensuring a positive experience.

- Document customer interactions and feedback in our CRM system to help improve service delivery.

- Collaborate with real estate agents and other team members to ensure seamless communication and service.

- Stay updated on company policies, procedures, and industry regulations to provide accurate information to clients.

- Participate in training sessions and team meetings to enhance skills and knowledge

Beth Morrison Projects, a leading force in contemporary opera and music theater, seeks a Customer Service Representative to assist patrons, handle inquiries, and provide information about events, performances, and ticketing.

This role involves fostering positive relationships with customers and addressing questions with professionalism, while supporting BMP’s commitment to innovation in opera and music theater. The ideal candidate should be a strong communicator, well-organized, and have a passion for the arts.