Technical Support Representative

RSD Human Resource Management Consultancy

＄354-443[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
Share

Job Description

Description

  • Provide front-line technical support to customers via phone, email, and chat.
  • Troubleshoot hardware and software issues effectively and efficiently.
  • Document customer interactions and technical issues in the support system.
  • Collaborate with engineering teams to resolve complex problems.
  • Assist in developing support documentation and FAQs.
  • Maintain a high level of customer satisfaction.


Requirements

  • Educational Qualifications: Bachelor’s degree in Computer Science or related field.
  • Experience Level: 1-3 years of experience in technical support or customer service roles.
  • Skills and Competencies: Proficient in troubleshooting software and hardware issues; strong communication skills.
  • Working Conditions: Primarily office-based, full-time, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, attention to detail, and problem-solving abilities.
Technical SupportCommunication Skills
Preview

Maricel Viovicente

Career Architect IIRSD Human Resource Management Consultancy

Reply 0 Times Today

Working Location

Ortigas Center

Posted on 11 July 2025

Explore similar jobs

View more similar jobs

RSD Human Resource Management Consultancy

Unfinanced / Angel

51-100 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.