Technical Support Representative
Tuesday Square
Remote Details
Open Country：Philippines
Language Requirements：English
Job Description
Benefits
Employee Recognition and Rewards
Incentives, Performance Bonus
Government Mandated Benefits
13th Month Pay, Philhealth, SSS/GSIS
Insurance Health & Wellness
Dental Insurance, Health Insurance, HMO, Health Insurance
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave, Paid Time Off, Paid Holidays, Paid Illness Leave
Description
We are looking for a Tech-Support Specialist to start Working From Home within Metro Manila.
What does a Tech Support Specialist do?
Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology:
Diagnosing and fixing issues
- Technical support workers diagnose and fix hardware or software issues. They may also perform regular maintenance on computers and networks.
Providing support
- Technical support workers provide support to users over the phone, in person, or via online chat or email.
Documenting interactions
- Technical support workers may generate support tickets to document their interactions with users.
Restoring productivity
- Technical support workers aim to restore productivity by addressing issues that can disrupt daily activities.
Requirements
- Applicants should at least be high school graduates to apply.
- Applicants should have at least 1 year of BPO Experience to apply
- Applicants should be available to start ASAP
Shun Michael Madera
RecruiterTuesday Square
Posted on 12 January 2025
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