Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

The Corporate IT Digital Workplaces is a group of clustered teams working together to deliver optimum day-to-day operations performance of the Corporate Workplace and its surrounding infrastructure. We exist to provide our colleagues and stakeholders with a productive environment where you can forget about IT as we take care of the rest.

Your key tasks

• Subject Matter Expert- you will be part of the Server and Application services team which work closely with subject matter experts
• You will act as aL2/L3 escalation point. You will be supporting our end-users and stakeholders also via various channels (phone, email, tickets, and remote/on-site support) using advanced incident analysis and resolution techniques
• Proactive - Monitoring, maintaining, implementing changes,and improving various IT processes and services that is being handled withinthe Server and Application Services team
• Courageous - Quick to adapt in a fast-paced working environment and be flexible enough to handle new tasks beyond your comfort zone
• Document master - Document systems, processes, and procedures you have responsibility for and keeping them up to date
• Collaborate with cross-functional teams to support business objectives
• Task Finisher - Complete tasks and/or projects on time and within budget
• Have fun while doing all of the above!
  
  

Qualifications

• Worked as System Administrator/System manager for 4 years
• Experience in managing SCCM system for software distribution and Windows OS patch management for client and server machines
• Experience in managing Intune for software distribution
• Experience in managing Company apps for mobile devices in Intune
• Knowledge and experience in supporting various Microsoft Server technologies (e.g. Active Directory, DNS, DHCP, Fileserver, etc.)
• Experience in managing/administering Azure or other cloud computing technologies
• Experience increating automation or tasksby using shell commands, shell scriptsand cloud CLI tools
• Experience in managing MacOS devices in Jamf
• Experience in handling and implementingchange tickets
• Structured and goal-oriented method of working
• Takes the initiative to push forwardtheprogress of the tickets orprojects that are assigned
  
  

It would be a real bonus if you have:

• Understands the ITIL framework and holds any IT certification related to M365/Azure, SCCM, vSphere orWindows Server Administration
• Knowledge and experience in Citrix environment
• Experience in handling software vulnerability management topics
• Experience withAtlassian tools such as Jira and Confluence
• Experience in managing MacOS devices and troubleshooting software deployment
• Azure AdministratorAssociate AZ-140T00 certification
• Jamf100 or Jamf 200 certification
  
  

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.