Service Desk

M and J Solutions Provider Inc.

＄538-627[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Service Desk Analyst is accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed. 

Requirements

  • Completed 1st Year in College
  • At least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared Services
  • Strong problem-solving and analytical skills to quickly identify and resolve issues
  • Excellent communication and customer service skills to effectively interact with end-users
  • Working knowledge of common desktop applications, operating systems, and hardware
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Enthusiasm for continuous learning and adaptability to new technologies
  • Willing to work ON SITE in BGC, Taguig City
Customer ServiceTechnical SkillsStrong Work EthicProblem Solving
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Carla Martin

Recruitment LeadM and J Solutions Provider Inc.

More than ten replies today

Working Location

Fort Bonifacio. Fort Bonifacio, Taguig City, Metro Manila, Philippines

Posted on 30 May 2025

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M and J Solutions Provider Inc.

101-500 Employees

Human Resources & Recruitment

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