Outsource Asia International Multi-purpose Cooperative Policy Development Specialist

Outsource Asia International Multi-purpose Cooperative

＄264-353[Monthly]

Hybrid - PasigFresh Graduate/StudentBachelorFull-time

Develop documents to maintain effective policies, procedures, and work instructions in alignment with program guidelines.
Collaborate with management and team members to determine necessary policy, procedure, and work instruction requirements.
Conduct research and document reviews to identify and address gaps in existing documentation.
Stay updated on policies and procedures across all business areas within the organization.
Assist in developing documentation requirements for new or revised processes.
Evaluate the effectiveness of existing documentation and provide recommendations for improvements.
Prepare and distribute policy updates, briefs, or manuals, along with procedures for implementing such changes.
Support the internal rollout and adoption of company policies.

University or college degree, or equivalent work experience.
2+ years of relevant work experience.
Proficiency in business writing, including publishing and documenting business policies and processes.
Experience in technical writing.
Skilled in MS Office applications, including Word, Excel, PowerPoint, and SharePoint.
Knowledge or hands-on experience with intranet and/or SharePoint portals.
Strong verbal and written communication skills, with the ability to interact effectively with employees at all organizational levels.
Experience working directly or indirectly with operations or customer service teams.
Banking experience is considered an asset.
Project management experience is considered an asset.

DraftingCritical Thinking SkillsWritten and Verbal Communication SkillsAttention to DetailsWritten Communication