B2B Sales (opportunity for study in China)

1. Customer Development and Screening

① Actively reach out to the American designer community (interior design/architecture/staging) via phone, introducing the company's furniture product line and the advantages of B2B services

② Conduct preliminary qualification assessments based on customer leads assigned by the CRM system, identifying high-potential clients

③ Utilize standardized questionnaires or scripts to evaluate customer needs and establish customer classification labels

2. Sales Process Promotion

① Through phone communication, guide customers to visit the company website and complete registration, facilitating the digital transition of the sales funnel

② Address customers' initial inquiries regarding product basics, customized services, and logistics terms. Complex issues are escalated to the US sales team

③ Regularly follow up on unconverted leads, employing a combination of email and phone calls to enhance customer activation rates

3. Systematic Collaboration

① Update customer communication records in real-time within the CRM system HubSpot

② Collaborate with the US team to optimize local communication phrases (enhancing professional terminology for the designer community)

③ Submit weekly customer behavior analysis reports, offering feedback on market dynamics and suggestions for improving communication phrases

1. Essential requirements:

Proficient in English at the C1 level (must pass the business oral test), and able to express oneself fluently.

2. Years of B2B telemarketing experience, with a background in the furniture, building materials, or design services industry preferred.

① Proficient in using CRM systems and Google Workspace office suite.

② Mastered professional telemarketing skills (demand exploration, objection handling, cross-time zone communication).

3. Soft Skills:

① Cultural Sensitivity: Able to understand American business etiquette and the communication characteristics of the design community.

② Data-driven Thinking: Capable of optimizing work processes by analyzing metrics such as conversion rates and call duration.

③ Stress Resistance: Can handle over 80 calls per day while maintaining a professional service attitude.