We are seeking an Entry-Level IT Helpdesk Technician to provide level 1-2 IT support for a fast-paced and growing organization. This role is ideal for someone who is motivated, eager to learn, and capable of working independently. No prior experience is required, as comprehensive training will be provided for the right candidate. If you are a self-starter looking to begin a rewarding career in IT, we want to hear from you!

Responsibilities:

• Provide level 1-2 IT helpdesk support, including troubleshooting hardware and software issues.
• Respond to client inquiries promptly and professionally, resolving technical problems efficiently.
• Assist in setting up, configuring, and maintaining IT systems and equipment.
• Document and track technical issues and resolutions in the ticketing system.
• Communicate effectively with team members and escalate complex issues when needed.

Experience and Knowledge of Windows Server, Linux, Networking, AWS and Azure will be plus.

This role is for 16 -20 Hours Per Week @ 4 USD PH

You need strong English skills

Prior Experience is IT support is required

• A proactive attitude with strong problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and manage tasks without constant supervision.
• Passion for learning and developing IT skills.
• Basic understanding of IT systems is a plus but not mandatory.

What We Offer:

• Comprehensive training for all required skills and knowledge.
• An environment where you can thrive and develop independently.
• Opportunities for advancement in a forward-thinking IT company.
• A positive, collaborative, and goal-oriented work culture.