IT Support

EuroAsia Executive Search, Inc.

$355-443[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
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Job Description

Description

Provides organizations with information technology support to optimize operational efficiency that include resolving technical issues, maintaining hardware and software installations, and improving IT systems.

Asset Management:

  • Track and manage IT assets, including hardware, software licenses, and warranties.
  • Assist in the procurement of new IT equipment and software
  • Maintain accurate inventory records and ensure compliance with company policies
  • Liaise with IT-related office equipment suppliers for hardware, software, and systemneeds.
  • Replace and order parts as required to ensure seamless operation of IT infrastructure.

Infrastructure Management:

  • Set up and maintain servers, and networks
  • Monitor and troubleshoot infrastructure issues to ensure high availability.
  • Install, configure, and troubleshoot various network devices and services (e.g., routers, switches, firewalls,

System Maintenance:

  • Perform routine maintenance and updates on IT systems and infrastructure
  • Maintain and repair computer hardware, systems, and networks to ensure optimal performance.
  • Establish, configure, upgrade and maintain operating systems, application software and system management tools.
  • Escalate complex issues to higher-level IT staff when necessary

Client Support:

  • Provide technical support in resolving software and hardware issues.
  • Offer guidance and recommendations on IT-related decisions
  • Assist with the onboarding process, including laptop preparation, setting up email accounts,
  • Assist with the installation, configuration, and maintenance of IT equipment and software

Requirements

  • Bachelor’s degree in computer science, Information Technology, or related field.
  • Minimum one year of hands-on experience in IT support or related roles.
  • knowledge of computer hardware, software applications, operating systems (e.g., Windows, macOS), and networking protocols
  • Familiarity with common office software suites (e.g., Microsoft Office)
  • Hands-on experience with monitoring, network diagnostic and network analytics tools
  • Hands-on virtualization experience on VMware
  • Strong knowledge of computer hardware, software, and networking systems.
  • Proficiency in Windows OS; familiarity with macOS and Linux is a plus.
  • Strong communication and interpersonal skills, with a knack for clear and effective troubleshooting.


Cisco Certified (CCNA)
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Clarissa Alfonso

Recruitment SpecialistEuroAsia Executive Search, Inc.

Working Location

Chino Roces Avenue. Makati, Metro Manila, Philippines

Posted on 04 February 2025

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