Front Desk
Phil-FIRST Human Resources and Services Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Welcome guests and provide a friendly first impression.
- Check-in and check-out guests efficiently.
- Handle reservations and manage guest inquiries.
- Process payments and maintain accurate records.
- Assist with guest services and recommend local attractions.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with other hotel staff to ensure guest satisfaction.
Requirements
- Educational Qualifications: A diploma in hospitality management or related field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficiency in English, strong customer service skills, effective communication, and interpersonal skills.
- Responsibilities and Duties: Greeting guests, managing reservations, handling inquiries, and providing exceptional customer support.
- Working Conditions: Typically in a hotel lobby, requires standing for extended periods, and working various shifts.
- Qualities and Traits: Friendly demeanor, patience, attention to detail, and ability to work under pressure.
HR Arjay
HR OfficerPhil-FIRST Human Resources and Services Inc.
High response rate
Working Location
Ermita, Manila, 1000 Metro Manila, Philippines, Ermita
Posted on 06 March 2025
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Unfinanced / Angel
501-1000 Employees
Human Resources & Recruitment
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