Want to help make a difference?

CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

Instructions for Applying

Note: Incomplete requirements will not be processed. Once every task has been completed, please wait for approximately 2-3 working days to receive an update on your application.

Qualifications:

• Graduate of any Communications, Journalism, Marketing or other related courses
• At least 2 - 4 years of immersive experience in marketing techniques and principles as well as market research
• Knowledge of social media trends and web analytics with a sharp business acumen
• Knowledge and experience in content management systems like WordPress and Adobe Software
• Strong relationship-building and communication skills
• Exceptional writing and composition skills in various written formats (narrative, short form, interviews, scriptwriting, etc.)
• Excellent command of the English Language (both written and verbal)
• Ability to work around new software and processes is an advantage

Responsibilities:

General Responsibilities

• Act as the front desk for Specialist admission-related concerns and inquiries
• Answer course inquiries and explain the other products and services provided by the institution
• Create and encode all inquiries in the Business Development Team's database in a timely manner
• Analyze current and past departmental data based on Zoho Analytics and provide prompt analysis
• Monitor team activities, and/or projects for the purpose of coordination and proper execution
• Monitor online social media platforms and collate inquiries that may require further clarification
• Provide administrative and clerical support to the Business Development Team

CIIT Support

• Email blocking and auditing of communications for repeating questions.
• Get a way to ask for rating on the FDO responses (Was your question answered? Yes, Partially, No)
• Finance/Registrar Support - when parents/students are frustrated because they have not received a response from the department.
• Learn and understand the various processes, policies, and communications efforts of CIIT in order to directly answer the concerns received via call and email.
• Produce end-of-month reports based on data and experience on the recommendations for the various CIIT departments

Analytics and Process

• Find ways to automate the encoding of majority of inquiries in ZOHO to reduce clerical work
• Process for Data Analysis
• Integrate relevant applications in ZOHO
• Check-in regularly with the College President for better understanding of CIIT Business
• Train the chatbot