Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve inquiries and complaints effectively and efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Meet performance metrics and goals.
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: No prior experience necessary; entry-level candidates are welcome.
- Skills and Competencies: Excellent communication, problem-solving abilities, and strong interpersonal skills.
- Working Conditions: Office or remote environment with standard business hours.
- Qualities and Traits: Friendly, patient, and adaptable with a customer-centric approach.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 25 July 2025
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501-1000 Employees
BPO & Call Center
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