Customer Service Representative
UNIX Surplus OPC
Job Description
Description
- Respond promptly to customer inquiries via [phone, email, chat, etc.].
- Provide accurate, valid, and complete information using the right methods/tools.
- Resolve customer complaints by determining the cause, offering solutions, and following up to ensure resolution.
- Maintain a positive and professional attitude toward customers at all times.
- Collaborate with internal teams to address customer concerns and improve processes.
- Keep records of customer interactions and transactions.
- Identify and escalate priority issues to the appropriate channels.
- Stay updated on company products, services, and policies.
Requirements
- 2 years of experience in customer support or a related field.
- IT background and good in identifying hardware is a plus.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and multitasking abilities.
- Patience, empathy, and the ability to remain calm under pressure.
- Proficiency with Google Sheet and Microsoft Excel
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Language requirement, English.
Vir Ma
HR ManagerUNIX Surplus OPC
Active today
Working Location
Mezzanine Floor, Karpentrade Building, Km 2 Gen MacArthur Highway, Matina, Davao City, 8000 Davao del Sur, Philippines
Posted on 26 July 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Synlink Recruitment Outsourcing Co. Inc.＄352-440[Monthly]
On-site - Davao del SurNo Exp RequiredHigh/Senior High SchoolFull-time
Giro CuevasHR Officer
Hiring for PHRNs | Join our Healthcare Program in Davao
Sutherland Philippines＄440-705[Monthly]
On-site - Davao del Sur<1 Yr ExpBachelorFull-time
Irene NuguidLead
Customer Service Representative
Neksjob Philippines＄352-529[Monthly]
On-site - Davao del SurNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Representative
JetSon Manpower Agency＄352[Monthly]
On-site - Davao del SurNo Exp RequiredHigh/Senior High SchoolFull-time
Kiven BlasHR Officer
Customer Service RepresentativeUrgent
Awesome CX by Transcom＄264-352[Monthly]
On-site - Davao del Sur<1 Yr ExpEdu not requiredFull-time
Ramon Juaman Jr.Owner
UNIX Surplus OPC
Unfinanced / Angel
51-100 Employees
E-commerce
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
