Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

＄259-432[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Apprenticeship Program, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave, Volunteer Time Off

  • Work-Life Balance

    Flexible Hours

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues promptly while maintaining high satisfaction levels.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service processes.
  • Stay informed about product knowledge to assist customers effectively.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required; training provided.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
  • Working Conditions: Office environment, may involve shift work.
  • Qualities and Traits: Patience, empathy, and a positive attitude are essential.
English LanguageCustomer ServiceProblem SolvingInterpersonal SkillsTechnical Skills
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Christine Joy Rivera

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

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Working Location

3rd Floor, Teleperformance - Insular Life Building. Mindanao Ave, Cebu City, 6000 Cebu, Philippines

Posted on 05 August 2025

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